Mannerly Speaking

The things that really do matter: First Impressions, Punctuality, Effective Communication, Respecting Personal Space, Dress Code, Positive Attitude, Team Collaboration, Tech Etiquette and Confidentiality. They all go toward a healthy, fun workplace. Read on for even more things that help us all feel good about our workdays. 

Manners.  It’s something I first learned from Mom and Dad. You know, simple things – please and thank you, not interrupting someone when they are speaking, holding the door for others listening earnestly before speaking, knowing when to keep my comments to myself, and respecting my elders. And so many more. Here at KHT world headquarters (sounds cool doesn’t it), we have a tremendous respect for one another.  Sure, we all have job descriptions, and titles and areas of expertise, but beyond that, we operate as a team, listening, working out problems, coming up with new ideas, and yep, you guessed it – solving your PIA (pain in the #%$) Jobs!  With Labor Day weekend upon us, in honor of workers everywhere and those folks drifting back into the work setting and hybrid work, I thought I’d look for some great tips on “workplace” manners.  Check out the list below and be sure to give them a try – it will make for a better work environment, and you’ll leave the office or workplace with satisfaction you did you part in helping everyone work better, smarter and more respectfully.  Enjoy, and thanks to,, and for the info – and Mom and Dad for the training – (love you!). Of note, today is “Bring Your Manners to Work Day” – celebrate!

In the third millennium BCE, the Ancient Egyptian vizier Ptahhotep wrote The Maxims of Ptahhotep (2375–2350 BCE), a didactic book of precepts extolling civil virtues, such as truthfulness, self-control, and kindness towards other people. Recurrent thematic motifs in the maxims include learning by listening to other people, being mindful of the imperfection of human knowledge, that avoiding open conflict whenever possible should not be considered weakness, that the pursuit of justice should be foremost, yet, in human affairs, the command of a god ultimately prevails in all matters. (good stuff for us today!).

Developing and practicing good work manners not only enhances individual reputation but also contributes to the overall success of each organization. Here are some points highlighting the importance of best work manners:

First Impressions Matter: The way you present yourself in the workplace leaves a lasting impression. Greeting colleagues, maintaining eye contact, and offering a firm handshake can set a positive tone for interactions.

Punctuality: (this one is important for me, as we operate 3 24/7 shifts) Arriving on time for meetings, tasks, work, and appointments demonstrates respect for other people’s time and shows your commitment to the job.

Effective Communication: Clear and concise communication is essential. Practice active listening, use appropriate language, and be attentive to non-verbal cues to avoid misunderstandings. (like when I make a face – Jackie says it’s a sure fire “tell” I’m not on board.

Respecting Personal Space: Respect the personal space and boundaries of your colleagues. Knock before entering someone’s office and be mindful of their workspace.

Dress Code: Adhering to the company’s dress code helps maintain a professional appearance. Dressing appropriately shows respect for the organization’s culture and values. Whether it’s casual, hard working environment, or a bit dressy, follow the code!

Positive Attitude: I’m all about this – love work, love customers, love solving problems, and super love my teams – A positive attitude is contagious.. Avoid complaining excessively and instead focus on finding solutions to challenges.

Team Collaboration: Respect the ideas and opinions of your colleagues during brainstorming sessions.. We couldn’t solve PIA Jobs without this.

Tech Etiquette: During meetings or discussions,. Stay focused on the conversation to show respect for the topic and participants. (just put the @!#^&$%^& phones away!)

Email Etiquette: Use proper salutations, be concise in your messages, and respond in a timely manner. Avoid using caps lock (as it’s considered shouting) and proofread before sending. (repeat – proofread before sending!! – or better yet, call or talk in person, and watch who you cc:).

Space Etiquette: Keep your workspace tidy and organized. Avoid being disruptive with loud conversations or music that might disturb your colleagues.

Lunchroom Courtesy: Clean up after yourself!

Recognition and Appreciation: Acknowledge and appreciate the efforts of your colleagues. A simple “thank you” or a note of appreciation can go a long way.

Confidentiality: Maintain the confidentiality of sensitive information.

Social Media Caution: Be mindful of what you post on social media, especially if it relates to work. Avoid sharing negative opinions or sensitive company information. Spouting off on the internet is just a bad idea!

Networking Gracefully: During events or conferences, introduce yourself with a firm handshake and maintain eye contact. Engage in meaningful conversations to build professional relationships.  You are part of a big enterprise, and represent the “whole”.

Office Gossip: Avoid participating in office gossip or spreading rumors. (but if you have some good gossip, let me know … (just kidding).

Multicultural Sensitivity: Respect cultural differences . We’re all different but also share many of the same goals – ask and learn.

Continual Learning: Stay updated with industry trends and best practices. A commitment to learning showcases your dedication to personal and professional growth.

Practicing best work manners is not just a set of rules but a way of fostering a harmonious and productive work environment. Remember to do what Mom and Dad taught you – and you’ll be ahead of many.

Interested to learn more: click HERE

Emily Post Institute: click HERE



Me, too.

As you may know the Kowalski Heat Treating logo finds its way
into the visuals of my Friday posts.
I.  Love.  My.  Logo.
One week there could be three logos.
The next week there could be 15 logos.
And sometimes the logo is very small or just a partial logo showing.
But there are always logos in some of the pictures.
So, I challenge you, my beloved readers, to count them and send me a
quick email with the total number of logos in the Friday post.
On the following Tuesday I’ll pick a winner from the correct answers
and send that lucky person some great KHT swag.
So, start counting and good luck!  
Oh, and the logos at the very top header don’t count.
Got it? Good.  :-))))
Have fun!!


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